SocialPilot Reviews
SocialPilot Customer Reviews (10)
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SocialPilot Features and Benefits
Here are some key features and benefits of SocialPilot:
Features:
- Automated Post Scheduler: Queues posts for social channels, ensuring publishing at peak engagement times.
- Content Calendar: Makes planning posts simpler across social platforms over a Day, Week, and Month.
- Bulk Scheduling: Allows creating a publishing schedule for up to 500+ posts all at once using a .CSV file upload.
- RSS Feeds Automation: Curates and publishes content automatically from RSS feeds of favorite sources.
- AI Assistant: Generates creative, unique, captivating captions and hashtags.
- Roles and Permissions: Manages access for team members and clients based on the defined responsibilities.
- Approvals On-The-Go: Allows teams and clients to work together on posts from any device, anytime.
- Content Library: Easily stores content for quick retrieval and sharing.
- Follower Analysis: Identifies and illustrates follower information like demographics, location, interests, etc.
- Post Performance: Tracks the engagement each content receives to identify what resonates best with the audiences.
- Hashtag Analytics: Analyzes the performance of hashtags and identifies popular or trending hashtags.
- Advanced Reports: Combines analytics data of multiple accounts and social channels in one consolidated PDF file.
- White Label: Offers social media management service with brand-customized tool interface and analytics reports.
Benefits:
- Efficiency: Centralizes your social media management to help improve efficiency.
- Easy Integration: Easy integration with Canva, marketing tools, and other unique features to propel your social strategy.
- Collaboration: You can invite your team members to work in collaboration, share files, and communicate with each other.
- Analytics: You get social media analytics to see what is working and what is not.
- Custom Facebook Branding: Allows you to use custom Facebook branding – it is great for your brand presence.
SocialPilot Pricing
Here are the pricing details for SocialPilot:
- Professional: $25.50 per month.
- Small Team: $42.50 per month.
- Agency: $85.00 per month.
- Agency+: $170.00 per month.
SocialPilot also offers a custom plan based on the customer's request. You can save 15% with their annual plan. You can change your pricing plans or cancel anytime. No credit card required while creating your account.
Payment Method
SocialPilot accepts the following forms of payment:
- Major credit cards (Visa, American Express, Mastercard, Discover)
- PayPal
If you're purchasing SocialPilot for the annual plan, you can also contact SocialPilot support to pay via wire transfer or check.
To update your payment method, follow these steps:
- Log into your SocialPilot account.
- Click on Profile & Billing Settings.
- Click on Payment Methods where you will get an option to add a new payment method.
- You can add multiple payment methods as a backup when your primary payment fails.
- On the next screen, you can select to update your Credit Card or PayPal details.
Remember, it's important to keep your payment information up-to-date to avoid any interruption in your service. If you have any issues or need further assistance, you can reach out to SocialPilot's support team.
SocialPilot FAQs
SocialPilot Alternatives
Here are the top 10 alternatives to SocialPilot:
- HootSuite: A comprehensive platform that allows scheduling posts, engaging in conversations, and tracking social performance.
- Sprout Social: Offers an intuitive platform for smarter, faster business impact from social media.
- Zoho Social: Allows scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard.
- Loomly: A simple social media calendar tool that helps teams and individuals streamline their content publishing workflow with post ideas, optimization tips, mockups, approval workflows, automated scheduling & analytics.
- Agorapulse: A social community and moderation tool that helps businesses manage all their social network profiles.
- Sendible: A social media management tool that allows agencies and companies to effectively manage their social media presence across multiple channels.
- Later: A marketing platform for Instagram that enables users to plan and schedule their posts.
- eClincher: A powerful and the most advanced social media management app.
- ContentStudio: A multi-use social media and content marketing tool that allows you to discover, compose and share the best content.
- PromoRepublic: A social media marketing solution with content distribution workflows for small businesses, agencies, franchise and multi-location brands.
These tools offer a variety of features that can help enhance your social media strategy and management. It's important to evaluate each tool based on your specific needs and requirements. Remember to consider factors such as feature set, budget, integration and compatibility, and user experience when choosing an alternative to SocialPilot.
SocialPilot Return Policy?
SocialPilot has a refund policy in place to ensure a happy ending for its customers. If you forgot to cancel and were just charged, or if you haven’t used your plan for over one day since the last charge, SocialPilot would be happy to refund your latest charge in full. However, prorated refunds cannot be granted should you decide to cancel after using the paid plan for more than a day. If you subscribed with SocialPilot on an annual plan basis, any refund cannot be processed. Refunds (if eligible) will be made to the currently available payment method in your SocialPilot which can take up to 5-10 business days.
How To Open A SocialPilot Account?
To open an account on SocialPilot, follow these steps:
- Visit the SocialPilot website.
- Click on the button ‘Get a Free 14-day Trial’ given under the ‘Small Team’ plan. This will take you to the account creation page to create a free account.
- You can create an account by either using the Signup form or Facebook, Twitter buttons.
Once the account is created, you can start connecting your social media profiles to SocialPilot. Here's how:
- Log into your SocialPilot account.
- Click on Accounts > Connect Account from the sidebar menu.
- This screen will show you the different profiles, pages, and accounts you can connect to your SocialPilot Dashboard. Click on the appropriate link based on the account you want to connect to.
- You will now have to go through each platform’s authentication process. Enter your credentials and ensure to allow all the required access.
- To connect your Business page or group, select the pages and groups you want to connect from your account. Remember to accept all the permission alerts prompted. SocialPilot requires complete access to publish content, get analytics, and manage Inbox from your Pages.
- You'll be re-directed to SocialPilot with your account, page, or group connected.
- As soon as you click on Connect Account, your selected accounts will get connected with SocialPilot, and you will redirect to the Manage Account page where you can set up a schedule at the account level.
Please note that SocialPilot allows you to connect Facebook Pages and Instagram Business Profile only if you are an Admin or Editor of those Pages. If your accounts are disabled on the Connect Account Page, please check your Role on that Page. Ask the Admin or the Owner of the Page to provide you with the right role, i.e Admin or Editor. It is not possible to connect a Facebook Page if you are a "Page Admin" through inheritance from a parent page. To find out, visit your Facebook Page and click Settings at the top right, followed by Page Roles on the left-hand side. If you see yourself listed under a section labelled "Admin (inherited from parent page)", then, unfortunately, you will not be able to authorize the connection between the Facebook Page and SocialPilot.
When connecting a Facebook Group, you will be required to authorize it with SocialPilot. To connect Instagram Business Profile, you need to make sure it's converted into a business profile and linked to any Facebook page to which you have Admin or the Editor access. While connecting a Facebook Page, Group or Instagram Business Profile from SocialPilot, Facebook will ask for certain permissions to publish and manage content on your behalf. Please provide all the permissions for SocialPilot to smoothly manage your accounts without any interruption.
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